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IT Support & Maintenance - Basic

With our Basic IT support package you can rest assured that if an IT problem arises we are just a phone call away and can get you back up and running in no time.

IT Support & Maintenance - Basic

At Computer Networking Services we can tailor your support package to suit your needs. Our Basic package offers everything you need to give you peace of mind if a problem arises with any of your companies IT equipment. With a response in 4 hours for urgent problems you can rest assured we can and will get you back up and running with no fuss as soon as possible.

Our Basic IT Support & Maintenance Package Includes:

Monthly Contract Price

Guaranteed Response Time Within 4 hours (8 hours none urgent calls)

No call out charge, standard charge covers first hour (discounted rate)

Number callouts : dependant on contract
Time on site : dependant on contract

Also Includes

  • On-site support
  • Telephone Support
  • Remote Support

You only pay for any new parts or components (if required)

All new work is chargeable at discounted hourly rate

 

Key Features at a glance
  • »Tailored Support Contracts
  • »Guaranteed Response Times
  • »No Call Out Charges
  • »Reduced Rate For Contract Customers
  • » On Site IT Support
  • » Telephone Support
  • » Remote Support

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